As of recently, We've decided to do away with the old way we did consultations. Now we can get all the information upfront that we need to structure services fit for what you desire. For example, previously you would schedule an appointment for hair extensions if you wanted extensions, or a loc starting consult if you wanted to start locs. Now for a 1-time fee you get ALL your hair questions, potential styling, coloring desires, wig measurements, past hair history all in one appointment. Keep in mind this is for NEW CLIENTS AND CLIENTS WE HAVEN'T SEEN IN 6+ MONTHS. Your hair changes regularly and so do your needs. This will alleviate the need for people booking for services they either may not need or services they may not qualify for based on hair health and to prevent further damage. Please see the description on booking page to see what it includes.
Currently we offer 1 way to schedule—online 24/7. Due to Covid, we REQUIRE a questionare to be completed and signed for confirmation of an appointment. To make sure we are the right place for you, we ask that you read and agree to our BOOKING POLICY
**New Clients & Clients that havent been to the salon in 6+ months must book a "New Client Hair Assessment**
To give our clients the best experience and to limit noise and time constraints, we do not accept walk-ins. This gives YOU --our client-- the time and attention to your hair that you deserve. No one likes a crowded space. We do however accept same day appointments scheduled by phone only. The full service price is due upfront for same-days to avoid unnecessary waste of the salons time and your own.
Regularly we re-evaluate our most frequently requested services and the least requested. Although the service may be popular, there may not be as much of a demand as times change. With that being said, we will still offer braids with weave to our existing clients. Any clients that were serviced prior to January 1st, 2019 will be able to book the service via the salon. We will still offer the add-on braids with weave for partially braided styles.
Yes; however 1 parent per child is required to remain with the child the entire service. If children are not being serviced, you must find the appropriate care is found before scheduling. We’d like to keep a quiet, relaxing environment for all guest.
No, we only offer crochet which can be done with the pre-braided or pre-twisted hair. This cuts down on services that expand past 6hrs and allows us time to serve others as well.
Deposits ensure that our time (as well as yours) is taken seriously. We feel that each service slot is our dedication of time to you so we’d like your dedication to us by keeping the time that you select.
Most salons are closed on Sunday’s and Monday’s. For an additional fee, we offer those days for those who cannot come in during normal business hours. Monday's are upon request only and require appointment plus fee to be paid in full for appointment confirmation.
No, hair is not included with services unless specified as a package for hair and service for one price. If you need hair to add to a service it can be provided for an additional fee. The type of hair desired must be confirmed on or at the time of booking and paid for upfront.
Our refund policy is outlined in our BOOKING POLICY. We recommend you read thoroughly PRIOR to scheduling an appointment as we do require a non-refundable deposit.
Each service will give you the allotted time when you schedule. All services vary from person to person considering their needs, hair texture, and other services they have combined. If you have prior engagements when you schedule or are in a rush, we ask that you schedule accordingly as well will not rush or skimp on services. Please make sure you are accounting time properly when scheduling.
We do offer bridal services and trial runs to ensure you get what you desire for the big day. If you have a bridal party, please call us at 585-471-8098 to customize a package.
If we have any promotions coming up or active, check our social medial, our promotions page, or subscribe to our email list on the footer of the website.